Liquid I.V.
- Total activity 45
- Last activity
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Activity overview
Latest activity by Liquid I.V.-
Liquid I.V. created an article,
Can I change my shipping address after my order has been placed?
You have up to 30 minutes to update your shipping address after your order has been placed. Just click the Edit or View Your Order button in your order confirmation email to make changes. If it ha...
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Liquid I.V. created an article,
Can I cancel my order after it has been placed?
You have up to 30 minutes to cancel your order after it's been placed. Just click the Edit or View Your Order button in your order confirmation email to make changes. If it has been more than 30 m...
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Liquid I.V. created an article,
How do I delete a payment method on my subscription? (Desktop)
Once you have logged in to your account, click on the Subscriptions tab at the top2. Scroll down to the section that says Billing under your active subscription. 3. Click on the drop-down arrow on ...
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Liquid I.V. created an article,
How do I delete a payment method on my subscription? (Mobile)
Once you have logged into your account, click on the blue bubble at the top that says Order History2. A drop-down menu will open. Select Subscriptions from the drop-down list 3. Under Upcoming Orde...
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Liquid I.V. created an article,
Can I exchange an item?
At this time, we are unable to process direct exchanges. Instead, you can use our Return Portal to return your item and choose either store credit (issued as a gift card) for a future purchase or a...
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Liquid I.V. created an article,
How long does it take to receive a refund?
Refunds are processed within 3–5 business days after your return is received at our warehouse. Once processed, the refund is issued to your original payment method. Please note that it may take add...
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Liquid I.V. created an article,
How do I start a return?
To start a return, please visit our Return Portal and submit your request within 60 days of delivery. You’ll need your order number and shipping zip code or email address to get started. Once your...
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Liquid I.V. created an article,
What is your return policy?
We stand behind our products and want you to feel confident in your purchase. Items are eligible for return within 60 days of delivery when purchased directly from liquid-iv.com. Please note that s...
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Liquid I.V. created an article,
I’m missing items from my order. What should I do?
If you are missing items from your order, contact our Customer Support team as soon as possible via chat, email us at info@liquid-iv.com or call 855-386-4021. Please provide us with your order numb...
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Liquid I.V. created an article,
I received the wrong order. What should I do?
If you received the wrong order, contact our Customer Support team as soon as possible via chat, email us at info@liquid-iv.com or call 855-386-4021. Please provide us with your order number and a ...